Slow Hosting Poor Email End Of A Network Solutions Era

You know what they say… everything changes. And change includes Network Solutions, after undertaking a major face-lift and product reposition last year. Whatever you think of the new look, it’s a distraction at best for the difficult position I find myself in.

During the early  ’90s, I frequently completed the mail-in applications for domain names and sent them to you know who. I didn’t know that anyone else would sell me a domain name.

I bestowed accolades on Network Solutions to anyone that would listen. I certainly didn’t figure out how valuable domain names would be or how ubiquitous the Internet would become. Since that time, I’ve recommended Network Solutions to every person that’s ever discussed the Internet with me.

I’ve also constantly made a point of stressing how important one’s control over their own business domain name and hosting is to their business continuity and how important bullet proof email hosting is to the success of a company; which brings me back to my Network Solutions problem.

For many years, I’ve depended on Network Solutions to provide me with the very best email services that money can buy, but at a reasonable price. Before last Summer, I can count on one hand the number of spam emails I’ve received through Network Solutions.

I’ve even used Network Solutions to solve several non profits’ spam problems, if only for self preservation; I hated getting the calls about spam email and dealing with the damage caused by unsuspecting computer users after they’ve accidentally (or whatever) opened one of the emails.

Then last year, Network Solutions’ email abruptly changed.

Can you imagine letting a email like the obvious spam message below get through your system?

For crying out loud, it’s even got a zip file attached to it. Two years ago, I would never have received anything like this through Network Solutions email servers. Can you imagine the damage this thing could do to a typical windows computer user.

It’s time for Network Solutions to clean up their act. Add their email mess to the fact that their web hosting speed diminished from an average of 500 milliseconds to an average of 3800 milliseconds over last summer and you have a serious customer service issue. I would click lesmurphy.com, count to ten, and I might or might not see a web page in thirty seconds, one that used to render in under a second.

I’ve tried. I’ve called them. I’ve emailed them. I’ve completed their surveys. I’ve given them almost a year. But, they’ve refused to acknowledge or do anything about their problems.

So, I’m gone.

July 2010 update: I’ve moved to an excellent new web host. No more waiting, no more counting to ten and excellent speed. I would advise you to do the same. What are your experiences with Network Solutions?

Preaching Backup Again

WD My Book World DriveThe Western Digital My Book World Edition 4 TB (2 x 2 TB) Network Attached Storage Drive is WD’s latest device to add a remarkable amount of storage capacity to your local network.

Although the design squarely hits the home network sweet spot, it would be a great economical addition to a small office network to aggregate both computer backups and shared files to one office device. It even comes with all of the backup software.

Check out this video. Western Digital specs read:

Automatic and continuous backup for all the computers on your network

Centralize all your family’s digital content

Best-in-class performance cutting-edge technologies to deliver high performance read and write speeds ideal for the most demanding users.

Built-in media server for streaming music, photos and movies to any DLNA certified multimedia device such as Playstation 3, Xbox 360, wireless digital picture frames, and connected audio receivers. DLNA 1.5 & UPnP certified.

iTunes server support to centralize your music collection and stream to a Mac or Windows PC using iTunes software.

This drive even sports remote access to your files. It needs to find it’s way to your office.

Beware Of Twitter User Name Identity Theft

Strangest thing happened to me the other night while I reviewed Google alerts that watch my name, company name and social networking user names. I like to keep an eye out for strange happenings so I’m not blind sided by something. The Google alert for my Twitter username picked up one of my tweets.

I thought that strange so I investigated. Upon clicking the link, I was directed to this Twitter site:

lookslikeme

Looks like my Twitter page, but it’s not. After I reviewed the tweets, I decided to delete a couple then tried to logon to my Twitter account. Suddenly, IE security kicked in, alerting me to the account information phishing scam.

itsnotme

Seems that someone‘s after unsuspecting Twitter users. So, time for all of you IE users to update your web browsers to the latest versions. I’m glad I did.