If you use Ring-Scape, you will enjoy it’s new features installed during the latest 07/20/2016 automatic updates to 3.0 version 3.0.53.
Call Transfer: With this feature, a Ring-Scape 3.0 user can answer a call, and use the new transfer capabilities to quickly and efficiently transfer a call to another user. Both blind and consultative transfer are supported. This capability is available on most desk phones sold by me.
Call transfer can be executed via the new call transfer button on the top menu of Ring-Scape, or via the right mouse button drop down menu in receptionist view.
Call Monitoring: With this feature, a user can select the extensions that they want to monitor. Calls to monitored extensions will flash a different shade of blue in receptionist view, or display as a notification at the top of the screen. Monitored calls can be picked up by a simple click of the mouse.
Tel protocol support: The Telephone Link Protocol or Tel protocol provides the capability for a user to setup a link in a website, or a document that allows a call to be placed via a telephony application such as Ring-Scape. A Ring-Scape user can easily choose to associate their Ring-Scape application as the application to use when clicking on a link that uses the Tel protocol. This is done by setting the association to the protocol in the Ring-Scape Settings > General tab window.